Writing

Notes on technology, operations and scale.

I write occasionally about building technology in the physical world, automation, AI, infrastructure and the craft of scaling technology organizations.

Software is easy until it meets the physical world
Software becomes interesting — and difficult — when it has to live alongside stores, people, inventory and machines.
1 September 2026
Technology should remove constraints, not add features
The value of technology is not the number of things it can do, but the operational constraints it removes.
12 June 2026
Speed is a systems problem
Faster businesses are rarely the product of more tools. They are the product of better systems.
18 March 2026